University of Minnesota
Software Engineering Center

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Avoiding Process Improvement Pitfalls

Date of Event: 
Thursday, April 7, 2011 - 5:30pm

Many IT organizations desire to improve their software and system development processes. They have experienced the ongoing pain of poor product quality, missed customer expectations, and blown project budgets. Executives and directors living though this are attracted to the many white papers and consultants hyping the benefits of process improvement, and are quick to trigger an initiative. However, while trying to “improve” their processes, many organizations lack the solid understanding of what it takes to be successful and run into a common set of process improvement pitfalls. Awareness of these pitfalls is essential not only for success, but also to prevent long term organizational damage. This presentation will explore the most common process improvement pitfalls, organizational impacts, and best practices to avoid.


A map is available at
Check out the detailed map under the “close up” button.


Keller Hall (EE/CS Building)
Room Keller Hall 3- 115 (Look for signs)
EE/CS Building has been renamed Keller Hall
Minneapolis, MN

This Month's Meeting
Program Manager: 
Paul Kraska
Steve Huck, PMP, Practice Director - E3, TRISSENTIAL
Avoiding Process Improvement Pitfalls

Thursday April 7th, 2011
5:30-8:00 p.m. at The University of Minnesota
5:30 start for networking, 6:15 start of meeting.

Twin-SPIN Mission Statement:
The Twin-SPIN software process improvement network (SPIN) is a regional organization established in January of 1996 as a forum for the free and open exchange of software process improvement experiences and ideas. Representatives from industry, government, academia, other professional organizations, and consultants are welcome to participate. Our mission is to help sustain commitment and enhance skills in the area of software process improvement through an active program of networking and mutual support. The organization strives to serve as a source of educational and experiential information for its members, other SPIN organizations, and the general community of software professionals.

Meetings are normally held on the 1st Thursday of each month from 5:45-8:00 p.m. Twin-SPIN is a non-profit organization and is sponsored by the University of Minnesota Center for Software Engineering (UMSEC). See:

2010 Sponsors:

Facility Sponsor
University of Minnesota, Department of Computer Science and Engineering

$2,000 Sponsors
University of Minnesota Software Engineering Center (UMSEC)

$600 Sponsors
General Dynamics - AIS

$400 Sponsors
IIST/Software Dimensions
PACT (Pat O’Toole)

$200 Sponsors

$100 Sponsors
Quality Software Technologies

Best regards. Hope to see you on April 7th
Paul W. Kraska PhD
Twin-SPIN Coordinator
Paul Kraska


We have reserved parking at the Washington Avenue Ramp! If there is event parking, tell the parking attendant when you enter that you have a reservation with TwinSPIN. If there is no event parking, take a ticket and tell the parking attendant when you leave that you have a reservation with TwinSPIN.

Speaker Bio: 

Steve Huck, PMP, (Practice Director – Trissential) has real world front-line experience helping over 20 Fortune 500 organizations such as AT&T, United Airlines and Accenture launch and execute successful process improvement programs. This includes moving a 3,500-person IT organization from CMMI L1 to L4 in only 4 years. In addition, Steve was lead inventor for Accenture’s patented Accelerated Process Improvement Framework, a toolkit to jump start an organization’s CMMI journey. Steve currently serves as Practice Director for Trissential’s E3 practice which helps clients on their Business Analysis, Solution Development, Quality Assurance and Service Management improvement journeys